Get help with downloading, installing and troubleshooting VisionColor products and LUTs.
You can migrate licenses from VisionColor products to Color.io, even if you purchased VisionColor LUTs from Color Grading Central in the past. All you have to do is create a new Color.io Account by signing up here. In your account dashboard, go to the Orders & Subscriptions page and find the Restore Purchase section at the bottom. Enter your invoice details and click Import.
Import not working? Make sure to enter the email address that your invoice has been delivered to. This is usually not your PayPal email. Make sure to enter the Invoice Number, not the transaction code. After clicking import, try to reload the page and go to the account dashboard to see if you have any active licenses. If nothing is working, please don't hesitate to contact support below.